In the year 2013, American Water added approximately 30,000 customers to its regulated customer base, which is more than in the past five years combined. Approximately 20,000 of those are wastewater customers. The expansion of wastewater services is a key part of American Water’s long-term growth strategy.

The company’s Market-Based Businesses’ revenues decreased by $4.9 million in 2013 compared to 2012. The decrease was mainly due to lower revenues from the termination of certain contracts in the company’s Contract Services Group, as well as decreases in capital projects in the company’s Military Services Group contracts as compared to the prior year. These decreases were offset by higher revenues in the company’s Homeowner Services Group and price redeterminations for several of the company’s military contracts. The Market-Based Business’ O&M expense decreased $12.6 million, or 4.5%, for the year as compared to the previous year.